http://www.marktsinfoblog.blogspot.com/
Mark Thristen
I really liked the following comment from a colleague recently. I had been along to Microsoft in SOHO to see Louise Ferguson speak on "Ethnography and how it can inform design", and was asked:
"What's ethnography?... Isn't it just a posh word for sitting around watching people do things?"
Well, that's my pomposity well and truly pricked!
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| usability
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